Returns & Exchanges
At PinkyParadise, we want you to be completely satisfied with your beauty purchase, which is why we offer a 14-day return window for unopened and unused items. Please ensure all product seals remain intact to qualify for a full refund or store credit.
Check Eligibility
Verify that your items are unopened, in their original packaging, and within the 14-day delivery window to ensure they meet our health and safety standards.
Contact Support
Email our customer service team with your order number and a photo of the items you wish to return to receive a Return Authorization (RA) number.
Pack and Ship
Securely package your items with the RA number clearly labeled on the outside and ship them back using a trackable mailing service of your choice.
Receive Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing